Communication and Cultural Competence bibliography

Communication skills

Balint, M. (2002). The Doctor, His Patient, and the Illness. New York, NY: International Universities Press.

Beckman, H.B., Frankel, R.M. (1984). “The effect of physician behavior on the collection of data.” Annals of Internal Medicine 101: 692-696.

Cassell, E. J. (1985). Talking with Patients. Boston, MA: MIT Press.


Engel, G.L. (1977). “The need for a new medical model: A challenge for biomedicine.” Science 196: 129-136.

Hanson, M., Russell, M. L., Robb, A., Tabak, D. (1996). Cross-cultural Interviewing: A Guide for Teaching and Evaluation, Standardized Patient Program. Toronto, ON: University of Toronto.

Kleinman, A. M. (1988). The Illness Narratives: Suffering, Healing and the Human Condition. New York, NY: Basic Books.

Stewart, M., Belle Brown, J., Weston, W.W., McWhinney, I.R., McWilliam, C.L., Freeman, T.R. (2003). Patient-centered Medicine: Transforming the Clinical Method. Abingdon, UK: Radcliffe Medical Press.

Zaner, Richard M. (1988). Ethics and the Clinical Encounter. Upper Saddle River, NJ: Prentice Hall.

Consent and confidentiality

Prochaska, J.O. , DiClemente, C.C., Norcross, J.C. (1992). “In search of how people change: Applications to addictive behavior.” American Psychologist 47(9), 1102-1114.

Cross-cultural communication

Kleinman, A., Eisenberg, L., Good, B., (1978). “Culture, illness and care: Clinical lessons from anthropologic and cross-cultural research.” Annals of Internal Medicine 88(2), 251-258.

Park, E.R., Betancoutr, J.R., Miller,E., Nathan, M., MacDonald, E., Owusu Ananeh-Firempong II, B.S., Stone, V.E., (n.d.). (2006). “Internal medicine residents’ perception of cross-cultural training: Barriers, needs, and educational recommendations.

The College of Physicians and Surgeons of Ontario. (2011). “Female genital cutting (mutilation).”

Lingard, L., Tallett, S., Rosenfield, J. (2002). “Culture and physician-patient communication: A qualitative exploration of residents’ experiences and
attitudes.” Annals RCPSC 35(6): 331-335.

Communicating with adolescents

Gerardi, D. (2004). “Using mediation techniques to manage conflict and create healthy work environments.” AACN Clinical Issues 15(2), 182-195.

Lingard, L., Hodges, B., MacRae, H. Freeman, R. (2004). “Expert and trainee determinations of rhetorical relevance in referral and consultation
letters.” Medical Education 38(2), 168-176.

Dodek, D.Y., Dodek, A. (1997). “From Hippocrates to facsimile.” Canadian Medical Association Journal 156(6), 847-852.

Goldenring, J.M., Rosen, D.S. (2004). “Getting into adolescent heads: An essential update.” Contemporary Pediatrics. January 1, 2004.

Kharicha, K., LLiffe, S., Levin, E. et. al. (2005). “Tearing down the Berlin wall: Social workers’ perspectives on joint working with general practice.” Family Practice 22(4): 399-405.

Sweet, S.J., Norman, I.J. (1995). “The nurse-doctor relationship: A selective literature review.” Journal of Advanced Nursing 22(1): 165-170.

Indigenous health

Adelson, N. (2005). “The embodiment of inequity: Health disparities in aboriginal Canada.” Canadian Journal of Public Health 96 S2, S45-S61.

Blackstock, C. (2003). “First Nations child and family services: restoring peace and harmony in First Nations communities.” K. Kufedlt and
B. McKenzie (eds.), Child welfare: Connecting research policy and practice. 331-342. Waterloo, ON: Wilfred Laurier University Press.

Brant, C. (1990). “Native ethics and rules of behavior.” Canadian Journal of Psychiatry 35: 534-539.

Centre de collaboration nationale de la santé autochtones. (2013). « Les enfants autochtones et non autochtones dans les services d’aide à l’enfance ».

Dickason, O., McNab, D.T. (2009). Canada’s First Nations: A History of Founding Peoples from Earliest Times. Toronto, ON: Oxford University

Elder, J.P., Ayala, G.X., Harris, S. (1999). “Theories and Intervention Approaches to Health-Behavior Change in Primary Care.” American Journal of Preventive Medicine 17(4): 275-284. 

Friesen, G. (1996). River Road: Essays on Manitoba and Prairie History. Winnipeg, MB: University of Manitoba Press.

Iwasaki Y, Bartlett J. (2006). “Stress-coping among Aboriginal individuals with diabetes in an urban Canadian city: From woundedness to
resilience. ” Journal of Aboriginal Health 15-25.

Kelly, L., Brown, J.B. (2002). “Listening to Native patients: Changes in physicians’ understanding and behaviour” Canadian Family Physician 48.

Lipkin Jr., M. (1996). “Patient education and counseling in the context of modern patient-physician-family communication. ” Patient Education and
        Counseling 27, 5-11.

MacKinnon, M. (2005). “A First Nations voice in the present creates healing in the future.” Canadian Journal of Public Health 96, supplement 1.

National Collaborating Centre for Aboriginal Health. (2013). “Aboriginal and non-aboriginal children in child protection services.”

Public Health Agency of Canada. (2011). Diabetes in Canada: Facts and figures from a public health perspective. Chapter 6: “Diabetes among
First Nations, Inuit, and Métis populations.”
Available in French as: Agence de la santé publique du Canada. (2011). Le diabète au Canada: Perspective de santé publique sur les faits et chiffres. Chapitre 6 : Le diabète chez les populations autochtones (Premières Nations, Inuits, et Métis).

Roy, B., Fecteau, K. (2005). Empowering Words of First Nations Women. Quebec, QC: Les presses de l’Université Laval.
Available in French as: Paroles et pouvoir de femmes des Premières Nations.

Tait Neufeld, H. (2014). “Patient and caregiver perspectives of health provision practices for First Nations and Métis women with gestational
diabetes mellitus accessing care in Winnipeg, Manitoba.” BMC Health Services Research 14:440.

Truth and Reconciliation Commission of Canada. (2015). “Honouring the truth, reconciling for the future: Summary of the final report of the Truth
and Reconciliation Commission of Canada.”

Truth and Reconciliation Commission press release, Tuesday, June 2, 2015

University of Ottawa. (2014). “Society, the Individual, and Medicine.”

World Health Organization. (1997). “Jakarta Declaration.”

World Health Organization. (1978). Declaration of Alma-Ata.

Zimmet, P. (2000). “Globalization, coca-colonization and the chronic disease epidemic: Can the Doomsday scenario be averted?” Journal of
Internal Medicine 247
: 301-310.

Mental health

Aertgeerts, B., Buntinx, F., Kester, A. (2004). “The value of the CAGE in screening for alcohol abuse and alcohol dependence in general clinical
populations: a diagnostic meta-analysis.” Journal of Clinical Epidemiology 57: 30-39.

Canadian ADHD Research Alliance

McCusker, M.T., Basquille, J., Khwaja, M., Murray-Lyon, I.M., Catalan, J. (2002). “Hazadous and harmful drinking: a comparison of the AUDIT and
CAGE screening questionnaires.” QJM 95: 591-595.

Mersey, D.J. (2003). “Recognition of alcohol and substance abuse. American Family Physician 67(7): 1529-1532.

Ogborne, A.C. (2000). “Identifying and treating patients with alcohol-related problems.” Canadian Medical Association Journal 162(12): 1705-1708.

Complexities of care of the elderly

Alfandre, D.J. (2009). « I’m going home: Discharges against medical advice ». Mayo Clinic Proceedings 84(3): 255-260.

Appelbaum, P.S. (2007). « Assessment of patients’ competence to consent to treatment ». New England Journal of Medicine 357: 1834-1840.

L’Association médicale canadienne. (2015). « Practice management and wellness: Medical law ».

L’Association canadienne de protection médicale. (2015). Guide des bonnes pratiques, « Consentement éclairé ».

Chapman, D.P., Perry, G.S. (2008). « Depression as a major component of public health for older adults ». Preventing Chronic Disease 5(1): A22.

Duffy, J. (2010). « Practical considerations for determining patient capacity and consent ». American Family Physician 81(9): 1090-1092.

Etchells, E., Sharpe, G., Dykeman, M.J., Meslin, E.M., et Singer, P.A. (1996). “Bioethics for clinicians: 4. Voluntariness.” Canadian Medical Association Journal 155(8): 1083-1086.

Etchells, E., Sharpe, G., Williams, J.R., et Singer, P.A. (1996). « Bioethics for clinicians: 1. Consent ». Canadian Medical Association Journal 155(2): 177-180.

Evans, K.G. (2006). Consent: A guide for Canadian physicians (4ième édition).

Gerardi, Debra (2004). “Using meditation techniques to manage conflict and create healthy work environments.” ACN Clinical Issues 15(2): 182-195.

Lachs, M.S., Pillemer, K.A. (2015). « Elder abuse ». New England Journal of Medicine 373: 1947-1956.

Morimoto, S.S, Kanellopoulos, D., Manning, K.J., et Alexopoulos, G.S. (2015). « Diagnosis and treatment of depression and cognitive impairment in late life ». Annals of the New York Academy of Sciences.

Moye, J., Sabatina, C.P., et Weintraub, B. R. (2013). « Evaluation of the capacity to appoint a healthcare proxy ». American Journal of Psychiatry 21(4): 326-36.

Porter-O’Grady, Tim (2004). “Embracing conflict: Building a healthy community.” Health Care Management Review 29(3) 181-187.

Yaffe, M.J., Tazkarji, B. (2012). « Understanding elder abuse in family practice ». Canadian Family Physician 52(12): 1336-1340.

Professional challenges 

Bourns, Dr. A. (2015). “For LGBTQ people, finding a family doctor can be tough.”The Star.

Canadian Medical Protective Association (CMPA). (March 2010, revised June 2016). “Treating transgendered individuals.” CMPA.

Wylie, K., Knudson, G., Khan, S. I. S., Bonierbale, M., Watanyusakul, S., and Baral, S. (2016). “Serving transgender people: clinical care considerations and service delivery models in transgender health.” The Lancet, 388(10042), 401-411.